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Terms of Use


Welcome to the Susie Mama Web Site. Susie Mama, provides this site as a service to its customers. Please review the following basic rules that govern your use of our Site ("terms of use"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Susie Mama reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Susie Mama web site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site.

Usage Restrictions

All of the content you see and hear on the Site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Susie Mama, one of its affiliates or by third parties who have licensed their materials to Susie Mama. 

The content of the Site is intended for the personal, noncommercial use by the users of our site. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any content or materials is transferred to you as a result of any such activities. Susie Mama reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this web site. You may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Susie Mama.

Pricing Policy

Our commitment is to offer convenience, service, and product availability online at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. 


We have done our best to display as accurately as possible the colors of the products shown on the Site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Correction of Errors and Inaccuracies

The information of the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not fully satisfied with your Susie Mama purchase you may return it with the original Susie Mama packing receipt. Please see our Return Policy.

Typographical Errors

In the event a Susie Mama product is listed at an incorrect price due to typographical error or systems error, Susie Mama shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Susie Mama shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Susie Mama shall issue a credit to your credit card account in the amount of the incorrect price.

Use of Site

Harassment in any manner or form on the site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Susie Mama or other licensed employee, host, or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.

Third Party Links

In an attempt to provide increased value to our visitors, Susie Mama may choose various third-party web sites to link to from its own site. However, even if the third party is affiliated with Susie Mama, Susie Mama has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Susie Mama. Susie Mama has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Susie Mama seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its site, but for sites it links to as well (including if a specific link does not work).



1. The Program

1.1 The Susie Mama Reward Loyalty Program is a loyalty program that rewards members for all of the different ways they interact and engaged with Susie Mama. The Program is free to join and allows our members to deals, discounts, and promotions.

2. Membership Eligibility and Overview

2.1 Membership to our program is open to all individuals from around the world. We are non-exclusive but have the power to terminate any member who misuses the site and membership.

2.2 By joining the Program and becoming a Program member, you (individually and collectively, “you” or “Member”), agree that you have read, understood and agree to be bound by these Program Terms and Conditions of Participation (“Terms”) and by any changes or modifications we may make from time to time.

2.3 You should review these Terms and the related policies frequently to understand the terms and conditions that apply to the Program as they may change from time to time. These Terms do not alter in any way the terms or conditions of any other agreement you may have with us, including any agreement for the purchase of products. If you do not agree to these Terms, our Privacy Policy, and our Terms and Conditions, you should not participate in the Program. The Program is void where prohibited by law.


3. Program Enrollment


3.1 Eligible individuals may enroll in the Program by creating a new one and then providing your name, email address and creating a password.


3.2 Once you have enrolled and become a member you will have access to our membership club page. 


3.3 You are solely responsible for maintaining the accuracy of your account information and for updating your account information as required on the Site.


3.4 Only one Program account should be associated with a single member and a single email address. In the event of a dispute over the identity of the member enrolled in the Program, the member will be deemed to be the authorized account holder of the email address submitted at the time of enrollment, as determined by us in our sole discretion.

4. How the membership Program Works


4.1 The Program is the way in which we reward you for your loyalty to our clothing brand. You can earn the rewards by engaging with Susie Mama website and its social media outlets. Although shopping at Susie Mama will get you closer to earning certain exclusive rewards, no purchase is necessary to enjoy many of the benefits of your Program membership. Simply joining the Program and interacting with Susie Mama will get you deeper discounts and early access during sales, chances to win prizes and more.


4.2 You must be logged into your account on the Site to receive credit for purchases made online. Rewards can vary and may include (as determined by us in our sole discretion): (a) reward certificates with a monetary value that can be credited as part payment for purchases (as long as you spend at least $0.01 more than the amount of the reward certificate), (b) access to special offers like exclusive promotions, early access to sales and collections, and deeper discounts during sales, (c) VIP status including tickets to exclusive events


4.3 Subject to the provisions of Subsection 7.1 of this Program, the Reward earned for any purchase or Program action will vary and we reserve the right to change the Rewards awarded for a Program purchase or Program action from time to time; or to delete or replace any Program purchase or Program action at any time in our sole discretion.

4.4 The products and services available are for personal use only and may not be sold or resold. We reserve the right, without notice, to cancel or reduce the quantity of any order to be filled and/or any products or services to be provided to you that we believe, in our sole but reasonable discretion, may result in the violation of our Terms, or which may violate English law. 


4.5 We reserve the right to change Program benefits, how you earn Rewards and how we evaluate and reward your Program purchases and/or other Program activity. We reserve the right to place limits on the number of purchases or activities that are eligible for the Program, the number or types of rewards or benefits you may receive or earn, in a given time period or for the duration of the Program, and/or any combination thereof. Changes to the Program will be set forth in these Terms and will be effective on the date the Terms are posted to the Site (with the effective date reflected at the beginning of the Terms). Continued participation in the Program following posting of updated or modified Terms constitutes your acceptance of those Terms as so updated and modified. 

5. Program Communications


5.1 By enrolling in the Program, you consent to receiving Program related e-mails, including Program marketing e-mails. We also may give you the option to opt-in to receive other marketing communications from us at the time of enrollment.


6. Termination and Modification


6.1 The Program and its benefits are offered at our sole discretion. Except where prohibited by law, we may, in our discretion, cancel, modify, restrict or terminate these Terms and/or the Program or any aspect or feature of the Program at any time without prior notice. Changes to the Program will be set forth in these Terms and will be effective on the date the Terms are posted to the Site (with the effective date reflected at the beginning of the Terms). Continued participation in the Program following posting of updated or modified Terms constitutes your acceptance of those Terms as so updated and modified. 


6.2 We reserve the right to exclude you from or to discontinue your participation in the Program and to audit your membership account at any time, in our sole but reasonable discretion. Any suspected abuse of the Program, failure to comply with any Terms, failure to make a purchase using your Program account within 24 months, illegal activity, fraud, misrepresentation or other conduct inconsistent with these Terms and/or detrimental to us or our interests, including without limitation, any suspected illegal, fraudulent or other unauthorized use of any Program Rewards, vouchers, coupons and/or certificates (all as determined by us in our sole but reasonable discretion), may result in the revocation of your membership and make you ineligible for further participation in the Program. If your membership is revoked, any Rewards or benefits in your account will automatically expire and your access to the Program and features will automatically terminate. If we suspect illegal activity, fraud, misrepresentation, abuse or violation of these Terms, we reserve the right to take appropriate legal action. 

7. Disclaimer of Warranties; Limitation of Liability

7.1 The laws of certain jurisdictions, do not allow the exclusion or limitation of legal warranties, conditions, representations, liability or certain damages. If these laws apply to you, some or all of the below exclusions or limitations may not apply.


7.2 Neither Susie Mama nor our affiliates, partners, or licensors make any representations, warranties or conditions of any kind whatsoever, express or implied, in connection with these terms or the program or any of the rewards or benefits associated with the program, except to the extent such representations, warranties and conditions are not legally excludable.


7.3 You agree that, to the fullest extent permitted by applicable law, neither Susie Mama nor our affiliates, partners, or licensors will be responsible (whether in contract, tort (excluding negligence) pre-contract or otherwise) for any (a) interruption of business; (b) access delays or access interruptions to the program; (c) data non-delivery, loss, theft, mis delivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of third party links on the site or use of any reward or benefit of the program; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party websites; (f) any inaccuracies or omissions in program content; or (g) events beyond our reasonable control. We make no representations, warranties or conditions that defects or errors will be corrected. Nothing in this provision shall exclude or limit our liability for death or person injury resulting from our negligence or that of our servants, agents or employees. 

7.4 Further, to the fullest extent permitted by applicable law, neither Susie Mama nor our affiliates, partners, or licensors will be liable for any economic losses (such as loss of revenues, profits, contracts, business or anticipated savings), loss of goodwill or reputation or any special or indirect losses of any kind related to the program and/or your participation therein, regardless of the form of action whether in contract, tort (including negligence) pre-contract or otherwise (other than fraudulent or negligent misrepresentations), even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability exceed one hundred dollars ($100.00). 

7.5 If you are dissatisfied with the program for any reason, termination of your membership in the program is your sole remedy. We have no other obligation, liability, or responsibility to you except as expressly required by law. 

8. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify and hold us, affiliates, partners, licensors, directors, employees, and agents harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your breach of the Program or its Terms or your violation of any law, rule or regulation.

9. Governing Law and Disputes

Unless the laws of your jurisdiction require that those laws apply, this Program and these Terms will be governed by and construed under the substantive laws of the State of California and you irrevocably submit to the exclusive jurisdiction of the federal and state courts of the State of California.

10. Privacy and Data Protection

The personal information collected from you in connection with the Program, including but not limited to information regarding purchases made in connection with your Program membership, will be used and disclosed to administer your participation in the Program and otherwise in accordance with the Privacy Policy.

11. Entire Agreement; Waiver and Survival

These Terms govern our relationship with you as it relates to the Program. You confirm that, in agreeing to accept the Terms, you have not relied on any representation except as expressly set forth in these Terms and you agree that you shall have no remedy in respect of any such representation not included in these Terms. Each provision of the Terms shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in the circumstances. No waiver by us will be construed as a waiver of any proceeding or succeeding breach of any provision in these Terms.

12. Contact Us

For information about the Program and your membership feel free to contact us. We are not responsible for requests or correspondence lost or delayed in the mail or over the Internet. 

Contact us via email:

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